FAQ

ConnectFor FAQs

For Organisations

    • What types of organisations does ConnectFor work with?

We work with carefully curated non-profits and NGOs across a variety of verticals. Only organisations that have their registrations and certifications in place can upload opportunities on our platform.

    • I just registered my non-profit. Now what?

Thank you for registering! A member from the Rosy Blue Foundation [RBF] team will contact you shortly to talk you through the model, and discuss the kinds of opportunities ConnectFor will help you fulfil.

    • What kind of opportunities can I put on ConnectFor?

A member from the RBF team will help you curate opportunities that can be uploaded on ConnectFor. In general, they must be opportunities that require either time or skill, and no financial commitment. Any opportunities looking at direct fundraising will be disallowed.

    • How long does it take to get matched?

Our process requires interest to be shown by a volunteer, so we can’t say for sure. In general we look to take no more than 4 weeks for a match to be made.

    • How long does it take to complete a project?

It depends on the nature of the project; once the match has been made, we leave it to the organisation and the volunteer to work out a timeline they are comfortable with, but we check in from time to time to ensure everything is going smoothly.

    • Does ConnectFor guarantee a match for every listed opportunity?

The way matching works requires that a volunteer must be interested in a listed opportunity. Following a demonstration of interest, we connect the volunteer with the organisation. If both are happy with the match, we enable them to take it forward. If either one reports dissatisfaction, we will try our best to find another interested volunteer. Should we be unable to find an appropriate match, the RBF team will work with the organisation to identify an opportunity where we can be certain of finding a match.

    • What if multiple volunteers show interest?

Based on the volunteers that show interest, we will choose one who we think is the best fit for the described opportunity, but we will inform you that there are other potential volunteers. It is then up to the organisation whether they are satisfied with the first match, or if they would like to meet more. We will have a maximum of 3 options per opportunity for an organisation to meet, based on demonstrated interest.

    • Who owns the rights to the deliverables of an opportunity?

If the opportunity is skill based, resulting in deliverables such as infographics, logo designs, print materials, websites and photographs, they will be owned by the organisation. However, our volunteers do have the right to use anything they may have created for you as part of their respective portfolios.

    • How do I change the status of an opportunity?

You email your point of contact on the RBF team, and tell them what change is required.

    • Can my organisation list multiple opportunities?

Yes — once the RBF team has approved of them, there is no limit on the number of opportunities an organisation can upload.

    • What happens after a volunteering opportunity is completed?

The RBF team will get in touch with you and collect detailed feedback about the entire process. We will also ask you to rate the volunteer; this is purely for our own systems and to build credibility. You are then welcome to list another opportunity!

For Volunteers

    • What happens after I register/ show interest?

After you register, your preferences and details will be recorded. Based on the opportunities we receive, someone will contact your from our team, and recommend opportunities to you. If you are interested in them, we will connect you with the organisation offering the opportunity.

    • Can I volunteer for more than one opportunity at a time?

Absolutely! As long as you feel that you can manage your commitments to multiple opportunities, you are more than welcome to volunteer for as many as you’re interested in.

    • What is expected of me when I volunteer?

The expectations from you will be specifically outlined by the task description by the organisation. Generally, you are expected to be respectful, punctual, reliable, and committed.

    • Does volunteering through ConnectFor prevent me from volunteering somewhere else?

Not at all! As long as you are volunteering somewhere or the other, we are more than happy about it. In fact, you can even encourage the non-profit you are working with outside of ConnectFor, to register with us and avail of more opportunities!

    • Who owns the rights to the deliverables of an opportunity?

If the opportunity is skill based, resulting in deliverables such as infographics, logo designs, print materials, websites and photographs, they will be owned by the organisation. However, our volunteers do have the right to use anything they may have created for you as part of their respective portfolios.

    • How will I know I’m doing a good job?

As long as you feel gratified, you should know you are doing a good job! Additionally, you will receive certificates upon the completion of every 50 hours of volunteering done, and additional rewards for high quality volunteering.

    • What happens after a volunteering opportunity is completed?

The RBF team will get in touch with you and collect detailed feedback about the entire process. We will also ask you to rate the opportunity; this is purely for our own systems and to build credibility. You are then welcome to volunteer again!

    • Why is there no search feature?

At the moment, we have not enabled a search feature because we are working based on recommended matching. However, you can see all the opportunities based on cause, and show interest for any even if they have not been recommended to you. That will alert us, and we will do our best to match you to that opportunity, or another similar opportunity.

    • What if I need to cancel last minute, or am no longer available for an opportunity?

We request you do your best to avoid this; however, we understand that often there are extenuating circumstances. In this situation, we ask that you inform both the point of contact at the organisation, and one from our team, both via email and text message. Hopefully it can be rescheduled; if not, we will do our best to replace you and find someone else for the role.

    • Do I need to interview?

Not to sign up. Specific organisations that work with sensitive beneficiaries, or require a very skilled volunteer may request an interview, in which case this will be communicated to you when the match is made. If this is not explicitly stated, it is safe to assume that you don’t need an interview.

    • What if I want to engage for a specific cause?

We organise all our opportunities by cause. You can pick a cause, and then pick an opportunity within those available!

    • Can I volunteer with my friends?

Yes; some of our opportunities will have options for mass engagement, or multiple volunteers. You can choose those opportunities, and sign up with your friends for those.
If you don’t find one of these opportunities, you can contact us directly, and we will be happy to try and arrange something for the same.

    • Can my team volunteer towards a specific cause?

Yes; we are working to customize opportunities for corporate teams that want to work in a particular field, or develop a larger group project that will engage all members. If you contact us, we will get in touch with you and get a brief of what you’re looking for and try and work something out accordingly.